Certified Livespace partner · CRM implementation 2026
We implement Livespace CRM in companies
Livespace is a Polish CRM built around the sales process. We implement it together with your sales process, team training and practice in PipeChamp.
- over 250 CRM implementations
- certified Livespace partner
- 12 video lessons on configuration
Trusted by 1,700 companies from Poland and around the world
Livespace in 90 seconds — see how it works with your sales process
A short demo from the CRM Recommendation module in PipeChamp: how process stages become pipeline columns, where the salesperson sees the next step and which reports the manager gets.
Click to play the demo with sound · 1:20
Livespace in a nutshell
What is Livespace and who is it for?
Livespace is a Polish CRM in which every sales stage has steps to complete before the salesperson moves the deal on. That is why it mirrors a process prepared in PipeChamp so well. If you are still checking what a CRM is and how to choose one, start with our CRM implementation guide.
Who Livespace is for
Small and medium-sized B2B companies that want to guide their salespeople step by step through the process and sell mainly in Poland.
What you get in the system
A deal process with stages and steps, contacts and companies, tasks, email, statistics, plus automations and email sequences from the Automation plan.
When to choose another CRM
When marketing and sales should work on one extensive platform or you need enterprise processes in many countries. Then, based on your process map, we will recommend another system from our 8 partners.
Livespace modules
Livespace’s main modules
Livespace is a set of modules that guide the salesperson through the process and give the manager the numbers for decisions. We configure each of them for your sales process.
- Deal boardDeals by stage with value and closing date
- Deal processStages and steps that guide the salesperson to the contract
- Tasks and calendarCalls, meetings and follow-ups with due dates
- Email and phoneEmails and calls saved on the contact and the deal
- StatisticsOpen deals, conversion and team results
- AutomationsTasks and messages that run on their own (from the Automation plan)
- IntegrationsZapier, the API and the tools your team uses
- Deal readiness scoreA score based on the process steps completed
Learning mode in PipeChamp
Go through the Livespace sales process before you implement it
A ready-made process, “Sales Process – Livespace”, is waiting in PipeChamp: 5 stages matching the default Livespace deal process 1:1, 12 actions with scripts and follow-ups, and a narrator who guides you through every step. Your team practises exactly what it will later see in the CRM.
- 5 stages as in Livespace: from data gathering to after-sales activities
- Call scripts, emails and follow-ups for every action
- Learning mode with audio narration and KPIs for each stage
- Virtual process
- Scripts
- Audio narration
- Stage KPIs
Project schedule
Sample Livespace implementation schedule
This is what a typical 4-month project for a sales team looks like. Smaller implementations take 2 months, with the steps in the same order.
- 01Month 1Process mapping and specificationWe document the process, stages, fields and integrations. The implementation documentation is created.
- 02Representing you with the vendor and negotiating pricesWe talk to Livespace on your behalf and negotiate the licence terms.
- 03Month 2Project kick-offWe set up the account, roles and the work schedule with your team.
- 04ImplementationWe configure the pipeline, fields, data import, integrations and automations.
- 05Month 3TestingWe run the process on real data and fine-tune the settings.
- 06PracticeThe team practises the process in PipeChamp’s learning mode and in the video lessons.
- 07Month 4Working with the team1:1 sessions and supervision of the first weeks of work in Livespace.
- 08Project handoverWe hand over the system, documentation and SalesBook. We stay on for support.
How we implement Livespace — 8 steps
Eight steps, from the process map to day-to-day work in Livespace, led by the same consultant:
- 01
Process
We map your sales process and team structure before we start setting up the system.
- 02
Deal process
We design the deal process: stages, steps, weights and mandatory steps.
- 03
Fields and permissions
We set up fields for contacts, companies and deals, tags and team permissions.
- 04
Data import
We move contacts, organisations and deals from spreadsheets or your previous CRM.
- 05
Integrations
We connect email, calendar, phone and the tools your team uses.
- 06
Automations and reports
We build automations, email sequences and statistics for the manager.
- 07
Training and practice
We train the whole team, and you practise the process in PipeChamp’s learning mode.
- 08
Supervision and support
We keep the new habits in place and develop Livespace together with your company.
Livespace step by step — 12 video lessons
Basic training from the PipeChamp Academy: from the menu layout to process scripts on every deal. Everyone on the team goes through it at their own pace.
- 01Menu structure and layout2:16
- 02Contact, deal and client1:51
- 03Sales process and deal list1:41
- 04Contacts – fields and tags1:25
- 05Deals – table and field editing1:20
- 06Importing contacts from a file2:03
- 07Email inbox and phone1:56
- 08Tasks and notes1:42
- 09Follow-up and calendar1:38
- 10Statistics1:43
- 11The Livespace process and the PipeChamp process1:42
- 12PipeChamp scripts and templates1:28
12 lessons · approx. 21 minutes · recorded on a real Livespace account
How to prepare for a Livespace implementation — 5 steps
A good implementation starts before the first login. We prepare these five things together at the start of the project.
- A documented sales processStages, exit criteria and what the salesperson does at each stage.
- Data to migrateSpreadsheets or an export from your previous system: organisations, people, deals and contact history.
- A list of integrationsEmail, calendar, phone, forms, invoicing and marketing tools.
- A system ownerA person on your side who approves the settings and administers Livespace after the implementation.
- Goals and KPIsWhat the manager should see in reports from the first week of working in the CRM.
SalesBook and specification
A process SalesBook to test and a specification in 2 hours
In 2 hours we write the specification with you: process, stages, fields, integrations and reports. This conversation produces the implementation documentation and a process SalesBook you can review and test before we set anything up in Livespace.
- Implementation specification in a single 2-hour session
- Documentation of the process and Livespace settings
- A SalesBook with scripts to test before launch
- SalesBook
- Specification
- Documentation
- Process test
Why Livespace
Seven reasons why we recommend Livespace to small and medium-sized B2B teams:
A process that guides the salesperson
Every stage has steps to complete before the deal moves on.
A Polish CRM with local support
A system developed in Poland, with support from the vendor’s own team.
Deal readiness score
You see which deals are closest to closing.
Automations and sequences
Tasks and messages triggered by the rules of the process.
Reports for the manager
Statistics show open deals, conversion and each salesperson’s results.
A fast start
The Base plan covers up to 3 users and one sales process.
A free trial
You can try Livespace for free, no card required.
Livespace compared with the other CRMs we implement
Livespace is not the best choice for everyone. We compare it with the systems we implement most often and tell you directly when another option will be better. G2 and Capterra ratings change every few weeks, so check the current scores before you decide.
| # | System | Segment | Best for | G2/Capterra rating | When to choose it |
|---|---|---|---|---|---|
| 1 | Livespace | Small–Mid | B2B companies selling in Poland | — / — | When a Polish CRM and a step-by-step process matter |
| 2 | Pipedrive | Small–Mid | B2B teams working on a pipeline | 4.3 / 4.5 | Stage-based B2B sales and a fast team start |
| 3 | HubSpot Sales Hub / CRM | Small–Mid | Marketing and sales teams working together | 4.4 / 4.5 | When marketing and sales should share one system |
| 4 | Zoho CRM | Small–Enterprise | A full package at a reasonable price | 4.1 / 4.3 | When you need many modules in one licence |
| 5 | Salesforce Sales Cloud | Enterprise | Large, complex organisations | 4.3 / 4.4 | For enterprise processes and many departments |
InStream recommendation
Choose Livespace when the system should guide your salespeople step by step through the process and you sell mainly in Poland. If marketing and sales should work on one platform or you need enterprise processes, we will recommend another system based on your process map.
Full ranking of 20 CRM systems
All 20 systems with G2 and Capterra ratings, 10 Polish CRMs and the criteria we use to assess them are on the CRM implementation page.
We partner with 8 CRM systems, so our recommendation follows from your process map, not from a commission.
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Testimonials, case studies and campaign results from our clients in Poland and around the world.
See client storiesHow we price a Livespace implementation
We bill the implementation monthly, with the number of consulting hours matched to the size of your team. The smallest project costs about €2,800 net and a full implementation for a sales team about €11,200 net.
Small implementation
First salesperson
2 months, 12 h of consulting work per month
For a founding team bringing in its first sales hire.
Medium implementation
Founding team + first salesperson
4 months, 14 h of consulting work per month
For growing teams at an early stage.
Large implementation
Sales teams
4 months, 20 h of consulting work per month
For a complete rebuild of sales structures.
Each variant includes process mapping, Livespace configuration, data import, integrations, team training, access to 12 video lessons and development supervision.
You pay for the Livespace licence directly to the vendor. We prepare the scope and quote for your team after a short call.
Livespace licence pricing
Livespace pricing 2026
You buy the licence directly from Livespace. Prices in PLN net per user per month, according to the vendor’s price list of 13 November 2026. Annual billing lowers the price by 13%. You can try Livespace for free, no card required.
Base
Up to 3 users, 1 process
79PLN net / user / month
- Email sync
- Call history
- Custom sales goals
- Contacts and deals
Automation
Unlimited users, 3 processes
169PLN net / user / month
- Email automation
- Email sequences
- Zapier and API integration
- Custom reports
Growth
20 sales processes
259PLN net / user / month
- 5 connected calendars
- Advanced permissions
- Custom roles
- Advanced goals
Professional+
Unlimited processes
399PLN net / user / month
- Dedicated account manager
- 10 calendars
- Test environment
- Read-only accounts
On the call we will match the plan to your process and the scope of automation. The implementation cost does not depend on the Livespace licence.
Frequently asked questions — Livespace implementation
What is Livespace?
Livespace is a Polish CRM built around the sales process. Every stage has steps to complete, and each deal gets a score based on the steps already done.
Who supports Livespace?
Livespace is developed in Poland, with local support from the vendor. Our Academy video lessons are available with an English voice-over.
How much does a Livespace licence cost?
The Base plan costs PLN 79 net, Automation PLN 169, Growth PLN 259 and Professional+ PLN 399 per user per month, according to the vendor’s price list of 13 November 2026. Annual billing lowers the price by 13%.
How much does a Livespace implementation cost?
The smallest project costs about €2,800 net and a full implementation for a sales team about €11,200 net. We bill monthly and prepare an exact quote after a call.
How long does a Livespace implementation take?
From 2 to 4 months, depending on the variant: from process mapping, through configuration and data import, to training and supervising the team’s new habits.
How is an implementation different from configuration?
Configuration means setting up the pipeline and fields. An implementation starts with the sales process and covers data import, integrations, training the whole team and supervision until Livespace becomes your salespeople’s everyday tool.
Will you migrate data from Excel or another CRM?
Yes. We import contacts and companies from a file or from an export of your previous system and map the fields to the new structure in Livespace.
Which tools will you integrate with Livespace?
Most often email and calendar, telephony and other tools through Zapier and the API (from the Automation plan).
Do you train the whole team?
Yes. We train salespeople and managers, and everyone gets access to 12 video lessons on Livespace basics and to the sales process in PipeChamp’s learning mode.
Livespace or another CRM — how do I decide?
The decision follows from your process map. We partner with 8 CRM systems, so if another system suits you better, we will tell you directly.
What happens after the implementation?
We stay on for development supervision and support: we develop the process, automations and reports together with your company.
Are you a Livespace partner?
Yes, we are a certified Livespace partner. We help you choose the licence plan, implement the system and train your team.
Let's implement Livespace for your sales process
On a diagnostic call we will check whether Livespace fits your process and show you what the implementation would look like for your team.